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Creating Memorable Customer Experiences in the Hospitality Industry
Enhance hospitality experiences. Learn from leaders on customer-centric culture, empowered staff, technology, and feedback.
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Why Local Is Now the Most Important Word in Tourism
The World Got Smaller After 9-11 and the GFC. This Will Be Different
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How Smart Tourism Operators Will Recover From COVID-19
The Australian Tourism Industry was already dealing with a sudden drop in visitor numbers as a result of the worst fire season in memory before COVID-19, more commonly known as…